SHIPPING
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FREE SHIPPING WORLDWIDE*
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Door-to-door service on all paintings. Shipping company: DHL Express.
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International orders where paintings are larger than 100x120cm will be shipped in a shipping tube.
If you have any questions about this process, do not hesitate to contact me.
*EXCEPTIONS: Free shipping does not apply to paintings on special sale. In these cases shipping costs will be added after purchase and sent via invoice to your preferred email. If you'd like to discuss the shipping options and price before your purchase, please email hello@carolinagruner.com or fill in the contact form.
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Domestic purchases sent within 7 business days, unless otherwise notified.
International purchases sent within 14 business days, unless otherwise notified.
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The Customer is responsible for any customs or import taxes that may apply.
In case of returns, items must be returned within 14 days of arrival. Refund will be given once items have returned to seller in the same condition as when purchased. Return shipping and any additional costs, such as customs fees will be paid by the Customer.
Seller is not held responsible for any delay during the shipping process; customs or other.
In case of loss or damage during shipping, please contact seller as soon as your parcel has arrived/seems to be missing.
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If you have any questions, email hello@carolinagruner.com or fill in the contact form. I will be happy to help.
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​PAYMENT OPTIONS
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Available at checkout: Bank/credit card, Klarna, PayPal.
If you would prefer to pay via invoice, email hello@carolinagruner.com and we will arrange it for you.
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