SHIPPING

FREE SHIPPING WOLRDWIDE WHEN SENT ON A ROLL

Applies to all* pieces over 1000€

For other shipping methods, please contact Seller before purchase.

*Exceptions may apply for items on sale

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INTERNATIONAL SHIPPING

(DHL Express)

Fixed shipping rates apply on pieces under 1000€.

Price will automatically be added at checkout based on total amount and where in the world you are.

Price includes shipping and handling.

EU countries:

0 - 500€ : 65€

500€ - 1000€ : 145€

Rest of the World:

0 - 500€ : 85€

500€ - 1000€ : 165€

All DHL Express items will be sent insured and Go Green Climate Neutral.

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SHIPPING WITHIN FINLAND

(Posti or Matkahuolto)

FREE SHIPPING on all items under 1000€ and all bigger paintings when sent on a roll.

For other shipping methods, please contact Seller before purchase, so we can find the best price and option for you. 

All items sent with Posti or Matkahuolto will be sent with tracking number.

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Seller is not held responsible for any delay during the shipping process; customs or other.

Buyer is responsible for any customs or import taxes that may apply.

In case of loss or damage during shipping, please contact Seller as soon as your parcel has arrived/seems to be missing.

For any further questions, please contact Seller at

hello@carolinagruner.com

PAYMENT OPTIONS

Please do not hesitate to contact me to arrange for other payment options than the ones offered here.

RETURNS / REFUNDS

If for some reason the Buyer is not happy with a product that has been bought online, please contact Seller at

hello@carolinagruner.com

In case of return, item(s) must be returned within 14 days of arrival. Refund will be given as Money Back once item(s) have returned to Seller in same condition as when purchased. Shipping method must be same as when purchased (i.e. insured, tracked, properly packaged).

Return shipping will be paid by Buyer. Any additional costs, such as customs fees, VAT or other additional costs will be paid by Buyer.